Before any work
Discovery call
30 minutes, free. If we’re not the right fit, we say so.30 minutes, free. We listen: what you sell, who buys, what works and what doesn’t. No slides. If we’re not the right fit, we say so.
How we work
How we work, step by step
Call, proposal, live site, monthly report.From a free 30-minute call to your monthly report. Every step is written down, and every piece is checked before you see it.
Seven steps, from first call to monthly report
- Within 5 working days
Written proposal
Scope, timeline and one fixed price, in writing.Scope, timeline and one fixed price or one monthly fee. What’s included and what isn’t, in writing.
- Build day 1
Kickoff call
90 minutes. We collect your logo, photos and logins.90 minutes. Your point of contact walks you through the plan and collects what we need: logo, photos, page answers and access to your accounts.
- Build days 1–14
Build
Live in two weeks once we have your content.The two weeks start once we have your content. Up to three redesign passes. Send feedback within 2 business days and the date holds.
- Build day 14
Launch
You approve, and it goes live the same day.Checks, analytics, Search Console and redirects from your old pages. You approve the finished site and it goes live the same day.
- Every month
Monthly work
Every piece checked before you see it.SEO, articles, Google posts and social, as agreed. Your point of contact checks every piece before it reaches you.
- First week of each month
Monthly report
One page, plus a 15-minute call.One page: what we did, what moved and what we’ll change next, followed by a 15-minute call.
Ground rules
You own your accounts, data and files.
Domain and accounts in your name, from day one.Domain, analytics, Google Business Profile and design files are in your name from day one. If hosting runs with us, it moves to you for free.
You always know what we’re doing.
Written updates and a monthly report.Written updates during the build, and a one-page report every month you can read in five minutes.
We tell you when something isn’t working.
The report says so, and what changes.Some months a post or a page doesn’t perform. The report says so, explains why, and says what we’ll change.
We answer WhatsApp.
Replies in under 4 hours on business days.Your point of contact replies on WhatsApp in under 4 hours, Mon–Fri 08:00–17:00 EAT. A site that’s down goes to the front of the queue.
Questions before you sign
- With a free 30-minute call. If we’re a fit, you get a written proposal within five working days, with one fixed price or one monthly fee.
- Two weeks from the day we have your logo, photos, page answers and account access. Monthly work like SEO and Google posts can start in the same weeks.
- Every month you get a one-page report listing what we did and what moved, plus a 15-minute call to go through it.
- Yes. Single services are month to month. Full Management has a two-month minimum, then it’s month to month with 30 days’ notice. You keep everything either way.
Start with a 30-minute call
30 minutes. A plain answer.30 minutes, free. You leave with a plain recommendation.
Mon–Fri 08:00–17:00 EAT. Replies within 4 hours on business days.